ATR is hiring: Join the team as a Hire and Sales Co-ordinator
As ATR continues to grow, we are seeking a Hire and Sales Co-ordinator to support the delivery of a prompt, efficient and high-quality internal sales and hire service. The successful candidate will produce and maintain all necessary sales, delivery and hire documentation and provide excellent service to existing and prospective clients.
This is a customer-focused role and will involve dealing with customer telephone and email queries and orders quickly and efficiently, using approved IT and bespoke software systems. On-time and accurate delivery against customer orders is essential.
Key responsibilities include:
● Administer and liaise with clients to ensure that all customer needs are met and maximise opportunities where possible
● Ensure the correct equipment and materials are prepared for client work scopes and in accordance with contractual and statutory requirements
● Ensure all customer transactions are accurately recorded in the system
● Resolve any client or vendor invoice queries
● Maintain and manage all required paperwork and job packs for audit purposes
● Maintain records as required, to ensure compliance with statutory and contractual obligations
● Undertake tasks and projects as agreed, in line with job delivery requirements
● Support the production of compliant statutory accounts
The successful candidate may be required to carry out other related or associated roles, tasks or duties. Training, instruction and supervision will be provided to ensure the safe execution of tasks in accordance with changing business requirements.
Experience within a similar service company and internal sales environment is preferred, along with a proven track record of delivering excellent customer service. An HNC, SVQ Level 3, or similar qualification in a technical or sales-related subject would be beneficial, together with basic technical knowledge and experience of the lifting or tooling industries, and an understanding of the offshore oil and gas industry and its operations.
Strong awareness of customer requirements is essential. IT skills and proficient use of Excel, Word and PowerPoint would be advantageous, as well as strong organisational and time-management skills, particularly when working to tight deadlines and managing competing priorities. The ideal candidate will demonstrate excellent attention to detail and the ability to build strong, collaborative working relationships with internal and external stakeholders.
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